HealthPartners Medicare Plans: Top-Rated Coverage and Customer Service for 2024

BLOOMINGTON, Minn. – HealthPartners has announced its Medicare Advantage (MA) plans for 2024, highlighting broad networks, exceptional 5-Star rated customer service, and a range of benefits designed to meet diverse healthcare needs. Notably, several HealthPartners Medicare Advantage plans have received high ratings from the Centers for Medicare & Medicaid Services (CMS), underscoring the organization’s commitment to quality and member satisfaction.

For the upcoming year, HealthPartners Journey (PPO), HealthPartners Robin (PPO), and HealthPartners UnityPoint Health (PPO) Medicare Advantage plans have each earned an impressive 4.5 out of 5-Star Rating from CMS. Crucially, these plans achieved a perfect 5 out of 5-Stars specifically for customer service, demonstrating HealthPartners’ dedication to providing outstanding support to its members.

Jennifer Danielson, chief health plan officer at HealthPartners, stated, “These CMS ratings reflect our deep commitment to supporting our members and fulfilling our promise of delivering high-quality, affordable health coverage. These strong ratings are a testament to the hard work of our teams, who strive to be a trusted partner in enhancing the health and well-being of everyone we serve.”

The annual CMS Star Ratings are a vital resource for Medicare beneficiaries, providing an objective measure of health and drug service quality within Medicare Advantage plans. CMS evaluates plans based on various performance indicators, including care administration, chronic condition management, member experience, overall plan performance, and crucially, customer service.

HealthPartners Medicare Advantage plans, available in both Minnesota and Wisconsin, offer a comprehensive suite of benefits beyond their top-tier customer service. These plans are designed to be both accessible and valuable, featuring:

  • Affordable Premiums: Many plans offer monthly premiums and primary care physician visit copays starting as low as $0, making quality healthcare more financially accessible.
  • Flexible Spending with Choice Card: Select plans include a prepaid Choice Card, providing funds for healthcare services not typically covered by Medicare. This can be used for chiropractic care, prescription eyewear, hearing aids, and even home-delivered meals. Certain plans, like Robin Birch and Maple, also extend Choice Card benefits to over-the-counter health items through designated vendors.
  • Comprehensive Dental Coverage: Members can access a substantial dental benefit allowance, ranging from $1,000 to $2,250, for both comprehensive and preventive dental services, promoting overall wellness.
  • Extensive Provider Networks: HealthPartners ensures broad access to healthcare professionals with a wide network of doctors and major care systems spanning the Twin Cities metro area, Central and Greater Minnesota, Wisconsin, and Iowa.

Individuals interested in learning more about HealthPartners Medicare plans and exploring available options can visit healthpartners.com/medicare.

It is important to remember that Medicare conducts annual evaluations of plans using a 5-Star rating system. These ratings are publicly available and can be reviewed at the official Medicare website: medicare.gov.

HealthPartners plans are PPO (Preferred Provider Organization) plans operating under a Medicare contract. Plan enrollment is contingent upon contract renewal. HealthPartners UnityPoint Health is also a PPO plan with a Medicare contract, and its enrollment is similarly subject to contract renewal.

About HealthPartners

HealthPartners stands as one of the nation’s largest consumer-governed, non-profit healthcare organizations. Driven by a mission to enhance health and well-being, HealthPartners collaborates closely with its members, patients, and the broader community. For further details about HealthPartners, please visit healthpartners.com.

Last updated October 2023

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