Valley Health System and Ensemble Health Partners have announced a strategic partnership to enhance Valley Health’s revenue cycle operations. Ensemble, a leader in revenue cycle management, will leverage its innovative technology and operational expertise to drive financial improvements and enhance patient experiences for Valley Health. This collaboration aims to address financial challenges faced by healthcare systems nationwide, exacerbated by the COVID-19 pandemic.
Ensemble’s CEO, Judson Ivy, emphasized the partnership’s potential to significantly improve financial performance for Valley Health, aligning with their shared mission of redefining possibilities in patient care. Valley Health’s President and CEO, Mark Nantz, highlighted the importance of Ensemble’s expertise and technology in addressing the critical area of revenue cycle management, supporting Valley Health’s commitment to providing high-quality, accessible, and affordable healthcare.
The partnership aims to mitigate financial losses incurred during the pandemic due to lower procedural volumes, supply chain disruptions, and staffing shortages. Nantz expressed confidence in Ensemble’s ability to streamline processes and improve the patient experience through technology and enhanced customer service. Ensemble’s approach involves a hands-on collaboration with its partners, focusing on financial performance, billing processes, and customer service enhancements. This allows healthcare providers to prioritize patient outcomes and reinvest in improving care and the overall patient experience.
Ensemble’s COO, Shannon White, underscored the direct link between revenue cycle operations and positive patient outcomes. She emphasized the shared commitment of both organizations to creating exceptional patient experiences and expressed the privilege of serving as Valley Health’s trusted revenue cycle partner. Ensemble currently partners with nearly 300 hospitals across the United States, focusing on improving financial outcomes and patient satisfaction. This partnership exemplifies Valley Health’s dedication to serving its community by leveraging innovative solutions to enhance healthcare accessibility and affordability. Valley Health serves a population of over 500,000 in Virginia, West Virginia, and Maryland.
Valley Health offers a comprehensive range of services, including six hospitals, numerous medical practices and urgent care centers, outpatient rehabilitation, medical transport, long-term care, and home health. This partnership with Ensemble signifies a proactive approach to navigating the evolving healthcare landscape and ensuring financial stability while prioritizing patient well-being. For more information about Valley Health and its services, visit ValleyHealthLink.com. To learn more about Ensemble Health Partners and its revenue cycle management solutions, visit EnsembleHP.com.
