Managing your health just got easier with Patient Gateway, a secure and convenient online portal designed for patients of Mass General Brigham. Access your health information anytime, anywhere, and take control of your healthcare journey. Whether you need to check upcoming appointments, communicate with your doctor’s office, review your medications, or handle medical bills, Patient Gateway, accessible at Patientgateway.partners.org, provides a seamless online experience, 24/7.
Patient Gateway revolutionizes how you connect with your healthcare providers. This powerful tool empowers you to actively participate in your care and simplifies numerous healthcare management tasks. Here’s how Patient Gateway makes healthcare more accessible and efficient:
Key Features of Patient Gateway
Patient Gateway is packed with features designed to save you time and keep you informed about your health. Here’s a closer look at the benefits:
-
Access Your Test Results and Reports: No more waiting for phone calls or mail. Patient Gateway allows you to quickly and easily view lab results, imaging reports, doctor’s letters, and other important reports from your healthcare providers. Understanding your health information is now at your fingertips.
-
Consolidated Health Records: If you’ve received care outside of Mass General Brigham institutions that also utilize the Epic electronic health record system, Patient Gateway can potentially consolidate your health information in one place. This unified view simplifies managing your overall health history.
-
Direct Communication with Your Care Team: Have a non-urgent question for your doctor or nurse? Send secure messages directly through Patient Gateway. This feature streamlines communication and allows for efficient follow-up and advice from your healthcare team.
-
Effortless Appointment Management: Request, view, and even self-schedule appointments at participating Mass General Brigham locations directly through Patient Gateway. This eliminates phone calls and provides you with the flexibility to manage your appointments on your own time. You can also receive summaries of your past visits for your records.
-
Medication Management Made Simple: View your current medications, request renewals, and update your medication list all within Patient Gateway. Staying on top of your prescriptions has never been easier.
-
Online Bill Payment: Say goodbye to paper bills and stamps. Patient Gateway enables you to conveniently view and pay your medical bills online, securely and efficiently.
-
Trusted Health Information Library: Access a curated library of reliable health information resources directly through Patient Gateway. Empower yourself with knowledge and make informed decisions about your health.
-
Update Your Personal Information: Keep your contact information current within Patient Gateway. Ensure your healthcare providers always have your most up-to-date phone number, address, and email.
-
Pre-Visit Questionnaires: Complete necessary questionnaires and forms electronically before your appointments through Patient Gateway. This saves time during your visit and streamlines the check-in process.
-
Proxy Access for Caregivers: If you are caring for a loved one or a minor, Patient Gateway allows you to enroll as a proxy representative (if applicable). This enables you to manage their health information and appointments with ease.
-
Go Green and Reduce Paper Clutter: By utilizing Patient Gateway, you contribute to a more sustainable environment and reduce paper consumption while managing your health digitally.
Scheduling Appointments Online with Patient Gateway
For current Mass General patients at select practices, Patient Gateway offers the convenience of direct online appointment scheduling. Participating Mass General offices include:
- Primary Care:
- Ambulatory Practice of the Future
- Back Bay
- Beacon Hill
- Downtown
- Waltham
- Department of OB/GYN (Boston main campus only)
- Allergy & Clinical Immunology Unit
- Neuroendocrine Unit
If your primary care or specialist is within these practices, you can likely schedule your next appointment directly through Patient Gateway.
How to Schedule via Patient Gateway:
- Log in to Patient Gateway: Access Patient Gateway here
- Navigate to “Appointments”: Click the “Appointments” tab and select “Schedule an Appointment.”
- Select Your Preferred Time: Follow the on-screen prompts to choose an appointment time that fits your schedule. Once completed, your appointment will be confirmed.
Access Patient Gateway on the Go with the Mobile App
For ultimate convenience, Patient Gateway is also available as a mobile app for both iPhone and Android devices. Download the app to access all the features of Patient Gateway directly from your smartphone or tablet. Manage your health on the go, anytime and anywhere.
Integrating Patient Gateway with Apple Health
For iPhone users, Patient Gateway seamlessly integrates with the Apple Health app. If you receive care at Massachusetts General Hospital or any Mass General Brigham entity, you can connect Patient Gateway to your Apple Health app to view key aspects of your health records, including allergies, conditions, immunizations, lab results, medications, procedures, and vital signs. This integration allows you to consolidate health data from multiple providers within the Apple Health app for a comprehensive overview of your health.
To connect, simply open the Apple Health app, go to “Health Records,” search for and select your Mass General Brigham institutions, and follow the prompts to link your accounts. This feature is available for iPhones running iOS 11.3 or later.
Patient Gateway and its integration with Apple Health reflect Mass General Brigham’s commitment to providing patients with innovative tools to manage their healthcare effectively.
Take control of your health today. Enroll in Patient Gateway and experience the future of healthcare management. Enroll in Patient Gateway Today
