Finding Your Preferred Dental Partners: A Story of Transition and Trust

Choosing the right dental care is a crucial decision. It’s about more than just cleanings and fillings; it’s about finding a practice that prioritizes patient well-being, continuous learning, and a positive environment for both patients and staff. This is the philosophy that drives Preferred Dental Partners in Horicon and Beaver Dam, Wisconsin.

Dr. Anna Minnema, co-owner of Preferred Dental Partners, wasn’t actively seeking to buy a practice when a recruiter presented her with the opportunity. What she discovered resonated deeply with her own values: a patient-focused clinic committed to providing the highest quality care and fostering a culture of continuous education. In 2019, Dr. Minnema, along with Dr. Megan Oldridge in 2022, took the reins from the founding partners. The transition to ownership presented challenges, but these preferred dental partners found a way to balance profitability with their commitment to service.

“We’re responsible for our patients and our employees,” explains Dr. Minnema. “We strive to create a positive experience for everyone who walks through our doors, both patients and staff.” This commitment extends to ensuring a supportive work environment and fair compensation for their team.

Managing the financial aspects of ownership, including servicing the debt from acquiring the practice, requires careful balancing of spending and production. Preferred Dental Partners utilizes lines of credit from Horicon Bank to maintain healthy cash flow and manage overhead costs. The relationship with Horicon Bank, initially recommended by the previous owner, proved invaluable.

Craig Much, their banker at Horicon Bank, understands the importance of personalized service. “They know us beyond the numbers,” says Dr. Minnema. “They know our history and who we are.” This deep understanding was crucial when the COVID-19 pandemic forced the clinic to temporarily close, except for emergency services. Horicon Bank assisted them in securing PPP loans and temporarily transitioning to interest-only payments on their business loans.

This support allowed Preferred Dental Partners to weather the storm and re-emerge stronger than ever. Dr. Minnema emphasizes the peace of mind that comes from knowing Horicon Bank is always there to support them. Beyond business banking, Dr. Minnema also relies on Horicon Bank for her personal banking and mortgage needs.

Looking ahead, Preferred Dental Partners’ preferred dental partners are focused on continued growth and paying off their commercial loans. They also plan to invest in physical upgrades to the practice in the future.

Dr. Minnema sums up their mission: “As dentists ourselves, we recognize the value of this clinic’s culture and its role in helping our patients. Horicon Bank supports us in maintaining that culture while also running a profitable business.” Their story highlights the importance of community partnerships, sound financial management, and a genuine commitment to patient care in building a successful and sustainable dental practice.

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