As a valued patient of HealthPartners, it’s important to understand your billing responsibilities and the various convenient ways you can manage your health payments. HealthPartners, as a courtesy, will file insurance claims on your behalf. However, please be aware that ultimate financial responsibility for your medical bills rests with you, the patient or guarantor.
HealthPartners provides multiple payment methods to ensure a smooth and hassle-free experience. We accept payments via checks, money orders, and major credit or debit cards including Visa, MasterCard, Discover, and American Express.
Convenient Ways to Pay Your HealthPartners Clinic Bill
To make paying your medical expenses as easy as possible, HealthPartners offers five distinct options for settling your clinic bill:
Payment Plans: If you require a structured payment plan to manage your healthcare costs, our Patient Accounting department is ready to assist you. Reaching out to them can help establish a manageable payment schedule. It’s important to adhere to agreed payment guidelines to avoid potential account collection agency involvement or further legal actions. Unresolved, unpaid balances may also impact future access to HealthPartners Clinics.
Financial Assistance Programs: We understand that medical bills can sometimes be challenging to manage. HealthPartners offers a Financial Assistance Program designed to help patients who are facing difficulties. For comprehensive details and to see if you qualify, please visit the HealthPartners Clinics Financial Assistance Program.
MNsure for Uninsured Individuals: If you currently lack health insurance, you might be eligible for tax credits and payment assistance through MNsure, the state’s health insurance marketplace. MNsure aims to make healthcare coverage more accessible and affordable. Learn more by visiting www.mnsure.org or by calling them directly at 1-855-366-7873 (1-855-3MNSURE).
Preparing for Your Appointment and Billing
To ensure a seamless check-in process and to address any immediate billing matters, please remember to bring the following items on the day of your appointment:
- Valid Identification: Please bring your current Driver’s License or State ID for verification purposes.
- Insurance Card(s): Present your current insurance card(s) so we can accurately process your claims.
- Address and Phone Number Verification: You will be asked to confirm your current address and phone number to keep our records updated.
- Copays and Outstanding Balances: Be prepared to pay any applicable copays and settle any outstanding balances at the time of check-in.
- Down Payment for Uninsured Patients: If you do not have insurance coverage, a down payment towards your visit will be required. The specific down payment amount can vary based on the clinic and the type of services you are receiving. Any remaining balance will be billed to you subsequently.
- Pre-Appointment Balance Inquiries: If you have an outstanding balance, you may receive a proactive call from our representatives before your scheduled appointment to discuss payment options. Please remember that unresolved unpaid balances could potentially restrict future access to HealthPartners Clinics.
Understanding Your HealthPartners Statement
Decoding your HealthPartners Clinics statement is straightforward and designed for clarity.
- Current Balance Focus: Your statement will clearly display your current outstanding balance.
- Itemized Statements: Should you require a detailed breakdown of your charges, you can easily request an itemized statement by contacting Patient Accounting. They can provide a comprehensive view of your billing details. To learn more about billing statements, please contact Patient Accounting.
- Statement Guide: For a detailed walkthrough on how to interpret your statement, HealthPartners provides a helpful guide: How to read your HealthPartners statement. This resource can assist you in fully understanding each component of your medical bill.
