Accessing your health information and managing your healthcare journey has never been more streamlined, thanks to innovative platforms like Patient Gateway. This secure online portal empowers you to take control of your health, offering seamless 24/7 access to essential medical services. Patient Gateway acts as a central hub, connecting you with your healthcare providers and a wealth of resources, simplifying everything from appointment scheduling to medical record reviews. In the evolving landscape of digital healthcare, platforms like Patient Gateway are crucial, and their effectiveness is often amplified by strategic Gateway Partners who contribute to a more integrated and patient-centric experience.
Patient Gateway serves as a vital link between you and your doctor’s office, offering a range of convenient features designed to simplify healthcare management:
- Effortlessly Review Test Results: Stay informed about your health status by easily checking lab and imaging results, as well as doctor’s notes and reports, all within the secure platform.
- Unified Health Records Access: If you’ve received care within the Mass General Brigham network and at external institutions utilizing the same electronic health record system (Epic), Patient Gateway provides a consolidated view of your health information in one place.
- Direct Communication with Your Care Team: Send non-urgent messages and inquiries directly to your provider’s office, ensuring efficient and timely communication.
- Simplified Appointment Management: Request, view, and even self-schedule appointments at participating locations, putting you in control of your schedule.
- Comprehensive Visit Summaries: Access detailed summaries of your consultations and appointments, ensuring you have a clear record of your healthcare interactions.
- Medication Management at Your Fingertips: View, update, and request renewals for your prescriptions online, eliminating pharmacy phone calls and paperwork.
- Convenient Online Bill Payment: Manage your medical expenses with ease by paying your bills securely through the platform.
- Trusted Health Information Library: Explore a curated collection of reliable health resources and information to empower your health decisions.
- Easy Personal Information Updates: Keep your contact information current, ensuring seamless communication with your healthcare providers.
- Pre-Visit Questionnaire Completion: Save time during appointments by completing necessary questionnaires electronically before your visit.
- Proxy Access for Caregivers: For those caring for loved ones or minors, Patient Gateway facilitates proxy enrollment, allowing you to manage their health information effectively.
- Eco-Friendly Healthcare Management: Reduce paper consumption and contribute to a greener environment by managing your healthcare digitally.
Enroll in Patient Gateway Today
Streamlining Appointments with Digital Gateways
For current Mass General patients at select practices, Patient Gateway offers the added convenience of direct online appointment scheduling. Participating Mass General offices include:
- Primary Care:
- Ambulatory Practice of the Future
- Back Bay
- Beacon Hill
- Downtown
- Waltham
- Department of OB/GYN (Boston main campus)
- Allergy & Clinical Immunology Unit
- Neuroendocrine Unit
If your primary care or specialist is within these practices, you can leverage Patient Gateway’s online scheduling system to book your next appointment directly.
How to Schedule Your Appointment Online:
- Log in to Patient Gateway
- Navigate to the “Appointments” section and select “Schedule an Appointment.”
- Follow the intuitive prompts to choose a suitable appointment time. Once completed, your appointment will be instantly confirmed.
Access Patient Gateway On-the-Go with the Mobile App
Patient Gateway’s functionality extends beyond your desktop. For convenient access anytime, anywhere, download the Patient Gateway mobile app for both iPhone and Android devices.
Even if your specific practice is not yet fully integrated with Patient Gateway for all features, you can still utilize the platform to access your comprehensive health records. If your provider isn’t immediately listed during enrollment, simply select “Medical Records, MGH” to begin accessing your information.
Integrating with Apple Health for a Holistic View
For iPhone users receiving care within the Mass General Brigham network, Patient Gateway seamlessly integrates with the Apple Health app. This integration allows you to consolidate and visualize key aspects of your health records, including allergies, conditions, immunizations, lab results, medications, procedures, and vital signs, all within the familiar Apple Health environment. This powerful partnership exemplifies how gateway partners in technology enhance the patient experience by making health data more accessible and user-friendly.
To enable this integration, open the Apple Health app, navigate to “Health Records,” select the institutions from which you want to retrieve data, and follow the simple on-screen instructions. This feature is readily available for patients with iPhones running iOS 11.3 or later.
Mass General Brigham is proud to be at the forefront of organizations empowering patients with these innovative digital health tools.
