My experience with Advantage Media Partners began with Google Ads management, which had been ongoing for a little over a year. In November 2023, Advantage Media Partners contacted me regarding search engine optimization (SEO) services, proposing a rate of $350 per month. Initially, I was open to expanding our partnership to include SEO, hoping for improved online visibility.
However, my foray into their SEO services quickly turned sour. Upon agreeing to the SEO services, I promptly granted them complete website access, including login credentials and necessary information. Surprisingly, about three weeks later, I received a call stating they still needed website access to commence work. I resent the access details, confirming that they had indeed been provided weeks prior. This immediately raised concerns about their operational efficiency and attention to detail. When questioned about the lack of progress during the preceding three weeks, I received assurances that work was underway, and a Google Meet appointment was scheduled to discuss the SEO process in detail.
The scheduled Google Meet was with a lady who was supposed to outline the SEO strategy and address my needs. However, she was a no-show at the appointed time. Later that day, I received an apologetic call citing a missed alarm and a late school run for her child as the reasons for her absence. A rescheduled meeting was set for the following week. Disappointingly, the second meeting was also missed, demonstrating a pattern of unreliability and poor communication.
Having paid for three months of search engine optimization services and receiving no tangible service or customer support, I decided to cancel the SEO engagement. Despite this negative experience, I received an unsolicited call yesterday from Advantage Media Partners inquiring if I would be interested in their services. I recounted my previous unsatisfactory experience, and they promised a callback, which never materialized.
Subsequently, I shared my candid experience in a Google review. This morning, I received a call from a manager at Advantage Media Partners who, instead of addressing my concerns professionally, focused on damage control. The manager insisted that I remove my truthful review, admitting that the responsible employee had been terminated. As an incentive, they offered vague “credit or something,” but also alluded to not wanting to engage in a “game where they would leave a negative review against my business,” which felt like a thinly veiled threat.
Despite this unprofessional handling of the situation, I initially expressed a willingness to resolve the issue and potentially continue doing business with them. However, their subsequent actions were baffling. Following repeated calls and text messages, my business was targeted with a retaliatory one-star review from a fake account. This unprofessional and retaliatory behavior solidified my negative impression of Advantage Media Partners.
In conclusion, my experience with Advantage Media Partners regarding SEO services was marred by poor communication, missed appointments, lack of service delivery, and ultimately, unprofessional and retaliatory actions. This account serves as a cautionary tale for others considering engaging with advantage media partners for their digital marketing needs. Prospective clients should be aware of these potential pitfalls and consider whether the risks outweigh the potential benefits when choosing advantage media partners.
