Effective November 1, 2021, Davie County transitioned its management of behavioral health services to Partners Health Management, marking a significant step towards community-focused healthcare. This change automatically enrolled individuals previously under Cardinal Innovations Healthcare, who were receiving Medicaid or state-funded services for intellectual or developmental disabilities, mental health or substance use disorders, with Partners Health Management.
Partners Health Management is recognized as a Local Management Entity/Managed Care Organization (LME/MCO), a governmental body overseeing mental health, intellectual/developmental disability, and substance use services within the county. Davie County’s decision to realign with Partners stems from a strategic vision to enhance community interaction and stakeholder engagement, attributes that resonated strongly with county officials. This realignment is anticipated to better address the specific needs of the Davie County community and improve service delivery.
The transition process was initiated on August 2, 2021, when the Davie County Board of County Commissioners formally decided to partner with Partners Health Management for the management of citizen’s behavioral health services, funded through federal, state, and county resources, including Medicaid. Approval from the North Carolina Department of Health and Human Services (NC DHHS) followed swiftly, with confirmation of the transition on August 6, 2021, and a finalized transition date of November 1, 2021, confirmed on August 23, 2021.
Davie County meticulously planned for this shift, developing a Disengagement Plan to ensure a seamless transition from Cardinal Innovations Healthcare to Partners. This plan involved a 60-day public comment period, allowing community input and feedback. Further emphasizing community involvement, Davie County established an LME/MCO Realignment Committee. This committee comprised county officials, community agencies, Partners staff, and other key stakeholders, collaborating to facilitate a smooth transition. The committee focused on information sharing, stakeholder meetings with providers, consumers, and advocates, and consulting with subject matter experts.
For Davie County residents seeking information or assistance, Partners Health Management offers 24/7 support. Individuals can reach out by calling 1-888-235-HOPE (4673) at any time, or by emailing [email protected]. Additional resources, including Frequently Asked Questions and information sessions, are available on Partners’ County Realignment webpage, offering comprehensive support during this transition.
