Parkersburg Bridge Partners: Your Gateway to the Mid-Ohio Valley

IMPORTANT NOTICE ABOUT FRAUDULENT TOLL COLLECTION TEXTS

The Federal Bureau of Investigation (FBI) has issued a public warning regarding a rising text message phishing scam, commonly known as “smishing.” In this scam, fraudsters are posing as tolling authorities, falsely claiming that recipients owe outstanding toll amounts. These deceptive messages prompt individuals to click on a link to settle the supposed balance and avoid incurring late fees.

If you receive a text message of this nature and wish to confirm whether you have an actual outstanding balance, please verify your account online at https://www.mymovpass.com/ or contact Parkersburg Bridge Partners customer service directly at 855-643-4389. Our customer service team is available weekdays from 10:00 a.m. to 7:00 p.m. ET to assist you.

The FBI strongly advises consumers against clicking on any links within such suspicious text messages and recommends deleting them immediately. To report fraudulent text messages, please use the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov.

Memorial Bridge: Reopened and Ready for the Future

The historic Memorial Bridge has been reopened to traffic as of August 31, marking a significant milestone for the Parkersburg community and the wider Mid-Ohio Valley. Parkersburg Bridge Partners is proud to have spearheaded the rehabilitation of this vital transportation link, ensuring its preservation for generations to come.

Tolling on the Memorial Bridge is now active, having commenced on October 1, 2023. For seamless and cost-effective travel across the Memorial Bridge, we encourage drivers to GET YOUR MOV PASS today. Existing account holders can easily ACCESS YOUR ACCOUNT online to manage their details and payment options.

Parkersburg Bridge Partners understands the importance of this bridge to the region. Our commitment extends beyond simply maintaining infrastructure; we are dedicated to being a reliable partner for the community, ensuring the Memorial Bridge remains a safe and efficient route for commuters, businesses, and emergency services.

Parkersburg Bridge Partners Customer Service: Here to Assist You

For any inquiries or assistance regarding your MOV Pass account, tolling, or the Memorial Bridge, Parkersburg Bridge Partners offers comprehensive customer service resources.

Visit Our Customer Service Center:

Our dedicated Customer Service Center is conveniently located at:

2311 Ohio Avenue, Unit E, Parkersburg, WV 26101

Operating Hours:

Monday, Thursday, Friday: 9:00 a.m. – 5:00 p.m.
Tuesday, Wednesday: 10:00 a.m. – 6:00 p.m.

Customer Service Hotline:

You can also reach our customer service team by phone at:

855.643.4389

Hours of Operation:

Monday – Friday, 10:00 a.m. – 7:00 p.m.

About Parkersburg Bridge Partners: Investing in Our Community

Parkersburg Bridge Partners is more than just a bridge operator; we are a committed member of the Parkersburg community. The Memorial Bridge serves as a crucial artery in the Mid-Ohio Valley, facilitating connectivity between communities, supporting employment hubs, and providing essential emergency routes, all while driving regional economic growth.

As the proud owners of the Memorial Bridge, Parkersburg Bridge Partners is dedicated to upholding the highest standards of safety and operational effectiveness. We are responsible for the design, rehabilitation, ownership, operation, and ongoing maintenance of this vital structure. Crucially, Parkersburg Bridge Partners is establishing deep roots within Parkersburg. We are committed to hiring local talent and actively participating in the community’s progress.

As a local subsidiary of United Bridge Partners, a leading private bridge infrastructure company, the entire Memorial Bridge rehabilitation project is fully funded through private investment. This means no local, state, or federal tax dollars are used for construction or ongoing operations, ensuring responsible financial stewardship while delivering a critical infrastructure upgrade.

During the rehabilitation phase, Parkersburg Bridge Partners partnered with the City of Parkersburg for maintenance and tolling operations, ensuring a smooth and seamless transition for all stakeholders. Looking ahead, Parkersburg Bridge Partners is committed to employing local expertise, hiring a local general manager, operations personnel, and customer service representatives for the long-term management of the Memorial Bridge. Our collaboration with Kokosing Construction Company further underscores this commitment, ensuring the utilization of union contractors and workers for bridge operations and maintenance. We are proud to have received endorsements from the Affiliated Construction Trades Council and five local trades groups, highlighting our dedication to local partnerships and skilled labor.

Traffic Updates: Stay Informed

Currently, one lane of the Memorial Bridge remains open due to ongoing construction work.

For the safety of all drivers and construction crews, please adhere to the posted speed limit of 25 MPH. Drivers are required to stop at the remote traffic signals when the light is red and proceed only when the signal turns green. Maintaining a safe and attentive driving practice is essential to keep traffic flowing smoothly and without incident. For the most up-to-date traffic alerts and detailed progress reports on the Memorial Bridge rehabilitation project, please KNOW MORE.

Latest News: Parkersburg Bridge Partners Keeping You Informed

Parkersburg Bridge Partners is dedicated to transparent communication and keeping the community informed about the Memorial Bridge project and related news. To facilitate open dialogue and provide accessible information, we recently hosted two open houses, offering community members the opportunity to meet with representatives from our construction, engineering, and operations teams and learn more about the rehabilitation project firsthand.

These open houses were held:

Tuesday, November 29, 5:00 PM – 7:00 PM at the Wood County Society building, located at 317 8th St. in Parkersburg.
Wednesday, November 30, 5:00 PM – 7:00 PM in the multi-purpose room at Belpre Elementary School, situated at 2000 Rockland Ave. in Belpre.

Stay connected with Parkersburg Bridge Partners for the latest updates and announcements regarding the Memorial Bridge. KNOW MORE.

Stay Up-to-Date with Parkersburg Bridge Partners News

June 7, 2024

Customer Service Update

Creating a MOV Pass account and correctly installing your transponder sticker are essential steps to ensure you benefit from the lowest toll rates… Read More

May 10, 2024

Tips for Paying Less on Memorial Bridge

Thank you for your patience. We are currently responding to the initial wave of toll statements, which encompass thousands of… Read More

April 11, 2024

It Pays to Open a MOV Pass Account

Opening a MOV Pass Account Pays Off! It truly benefits you financially to open a MOV Pass account. Remember, having a MOV… Read More

Construction: Building a Better Future for the Memorial Bridge

Parkersburg Bridge Partners is undertaking a comprehensive project to design, rehabilitate, and modernize the Memorial Bridge. Our goal is to deliver a like-new infrastructure asset for the community and traveling public to enjoy for at least the next 50 years. Whenever feasible, we are committed to utilizing a union workforce and sourcing local materials, suppliers, and equipment, further strengthening our ties to the Parkersburg area. We pledge to provide regular updates and important information throughout the construction process. KNOW MORE.

Community Engagement: Partnering for a Stronger Parkersburg

Our commitment extends beyond simply constructing bridges; Parkersburg Bridge Partners is dedicated to uplifting our community and contributing to a better quality of life for everyone. Learn more about how we are delivering on this promise and engaging with the Parkersburg community. KNOW MORE.

Contact Us: We’re Here to Connect

For any questions, comments, or inquiries, please do not hesitate to contact Parkersburg Bridge Partners. We are readily available via phone, email, or in person at our customer service center.

[email protected]