Your Guide to Visiting Frontier Derm Partners: Online Check-In and Patient Info

To ensure a smooth and efficient experience at Frontier Derm Partners, we’ve implemented a convenient online and contact-free check-in process. Prior to your scheduled appointment, you will receive an email or text message inviting you to pre-register. It’s important to complete all requested information before your arrival to expedite your visit with Frontier Derm Partners.

Please remember to bring the following essential items with you to your appointment at Frontier Derm Partners:

  • Driver’s license or government-issued photo ID for verification purposes.
  • Your current health insurance card to process your visit efficiently.
  • A method of payment to cover your insurance co-payment or the self-pay amount if applicable.
  • A comprehensive list of all current medications and supplements you are taking, ensuring our team has a complete understanding of your health profile.

Important Information for Minor Patients at Frontier Derm Partners

For patients under 18 years of age, it is mandatory that they are accompanied by a parent or legal guardian for their initial appointment at Frontier Derm Partners. This ensures we can properly obtain consent and discuss any treatment plans effectively.

Frontier Derm Partners’ Notice to Patients: Commitment to Non-Discrimination and Accessibility

Frontier Dermatology & Allergy, operating as Frontier Derm Partners, adheres strictly to all applicable Federal civil rights laws. We are committed to providing equal access to care and do not discriminate against anyone based on age, race, ethnicity, culture, creed, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression.

Frontier Derm Partners ensures that no individual is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination based on race, color, national origin, age, disability, or sex.

To further enhance accessibility, Frontier Derm Partners provides:

  • Access to qualified sign language interpreters for patients who require these services.
  • Written information in a variety of accessible formats, including large print, audio versions, accessible electronic formats, and other formats upon request.
  • Free language services for individuals whose primary language is not English. These services include:
    • Qualified interpreters to facilitate effective communication.
    • Information translated and available in other languages to ensure clear understanding.

For assistance with language services, please refer to the language-specific notices below.

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-503-362-8385 (TTY: 1-866-574-1399).

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-503-362-8385 (TTY: 1-866-574-1399).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-503-362-8385 (TTY: 1-866-574-1399)。

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-503-362-8385 (телетайп: 1-866-574-1399).

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-503-362-8385 (TTY: 1-866-574-1399) 번으로 전화해 주십시오.

Ukrainian

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної службимовної підтримки. Телефонуйте за номером 1-503-362-8385 (TTY: 1-866-574-1399).

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-503-362-8385 (TTY: 1-866-574-1399). まで、お電話にてご連絡ください。

Romanian

ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-503-362-8385 (TTY: 866-574-1399).

Arabian

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (رقم هاتف الصم والبكم: 8385-362-503, 1399-574-866

Cambodian

ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-503-362-8385 (TTY: 866-574-1399)។

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-503-362-8385 (TTY: 866-574-1399).

French

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-503-362-8385 (ATS: 866-574-1399).

Thai

เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-503-362-8385 (TTY: 866-574-1399).

Understanding Frontier Derm Partners’ Notice of Privacy Practices

At Frontier Derm Partners, we take your privacy seriously. Your health information is protected and includes details about your health history, current health status, symptoms you report, examination findings, test results, diagnoses, treatments received, procedures performed, prescriptions issued, billing activities related to your care, and other similar health-related information.

Legally, we are obligated to inform you about how Frontier Derm Partners may use and disclose your health information. We are also committed to detailing your rights and our responsibilities concerning the use and disclosure of this sensitive information. For a comprehensive understanding, please read our full Notice of Privacy Practices here.

Confidential Hotline at Frontier Derm Partners: Your Safety and Anonymity

Frontier Derm Partners provides a confidential hotline for employees, providers, patients, and teammates to report any compliance concerns safely and anonymously. This service is available for reporting issues related to:

  • Workplace issues that may arise.
  • Concerns regarding HIPAA and security of patient data.
  • Coding compliance and billing accuracy.
  • Stark laws or anti-kickback violations ensuring ethical practices.
  • Any other sensitive subjects that you may need to report.

The Safe Hotline is an independent third-party service ensuring impartiality and confidentiality. All reports are submitted exactly as received, and your identity remains undisclosed without your explicit permission.

Access the hotline easily via phone, text, or online. Please use our company code (0777756263) when making a report so that your concerns are directed appropriately within Frontier Derm Partners.

Call or Text 1-855-662-SAFE (1-855-662-7233)

Online SAFEHOTLINE.COM Company Code (required): 0777756263

Upon submitting a report, you will receive a unique, one-time key code. This code allows you to check the status of your report while maintaining your anonymity.

Please note that the compliance hotline is not for emergencies and should not be used in place of emergency services like 9-1-1.

Utilizing Telephone Relay Service for Communication with Frontier Derm Partners

The Oregon Telecommunications Relay Service is a free public service designed to facilitate communication between standard voice users and individuals who are deaf, hard-of-hearing, deaf-blind, or speech-disabled. This service supports various communication methods:

  • Voice communication
  • TTY (Text Telephone)
  • ASCII
  • TeleBraille
  • Spanish language relay
  • Voice Carry-Over
  • Speech-to-Speech
  • Hearing Carry-Over
  • 900 Toll Service access
  • International Calling capabilities
  • TTY Public Payphones
  • Directory Assistance
  • Answering Machine compatibility
  • Emergency Call assistance

If you experience any difficulty using a standard telephone, please utilize this HIPAA-compliant service to communicate with Frontier Derm Partners or to schedule your appointments, ensuring seamless access to our services.

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