Connecting with your healthcare provider has become more convenient than ever with Partners Gateway. This secure online portal grants you round-the-clock access to your health information, empowering you to manage your healthcare needs effortlessly. Whether you need to review upcoming appointments, communicate with your doctor’s office, check your medications, or handle medical bills, Partners Gateway offers a seamless online experience 24/7.
Partners Gateway is designed to streamline your interactions with your doctor’s office, offering a comprehensive suite of features right at your fingertips. Here’s how Partners Gateway simplifies healthcare management:
- Stay Informed About Your Health Records: Access lab results, imaging reports, physician’s notes, and other crucial health documents from your providers, ensuring you’re always in the loop regarding your health status.
- Centralized Health Information Hub: If you’ve received care from other healthcare institutions using the Epic electronic health record system, Partners Gateway can aggregate your health information in one place for a holistic view.
- Direct Communication with Your Care Team: Send non-urgent messages to your provider’s office directly through the portal, facilitating efficient and convenient communication.
- Effortless Appointment Management: Request, view, and even self-schedule appointments at participating offices, giving you greater control over your schedule and healthcare planning.
- Post-Visit Summaries at Your Fingertips: Receive digital summaries of your appointments, ensuring you have a clear record of visit details and recommendations.
- Medication Management Made Easy: View, update, and request renewals for your prescriptions online, simplifying medication management and adherence.
- Online Bill Payment Convenience: Securely pay your medical bills online through Partners Gateway, eliminating paperwork and streamlining the billing process.
- Trusted Health Information Library: Explore a curated library of reliable health information resources, empowering you to learn more about your health and wellness.
- Keep Your Contact Information Current: Easily update your contact details to ensure the practice always has your most recent information for seamless communication.
- Prepare for Visits in Advance: Complete questionnaires and pre-visit forms online before your appointments, saving time during your visit and ensuring your provider has the necessary information.
- Proxy Access for Caregivers: If you are caring for a loved one or a minor, Partners Gateway allows for proxy enrollment, enabling you to manage their health information with authorized access.
- Eco-Friendly Healthcare Management: Opt for paperless communication and contribute to environmental conservation while enjoying the convenience of digital healthcare management.
Enroll in Patient Gateway Today
Schedule Appointments with Ease (For Existing Patients)
For current Mass General patients within specific practices, Partners Gateway offers the convenience of direct online appointment scheduling:
- Primary Care: Including locations like Ambulatory Practice of the Future, Back Bay, Beacon Hill, Downtown, and Waltham.
- Department of OB/GYN: (Boston main campus only)
- Allergy & Clinical Immunology Unit
- Neuroendocrine Unit
If your primary care or specialist falls within these Mass General offices, you can leverage Patient Gateway’s online scheduling system to book your next appointment directly.
Step-by-Step Guide to Scheduling via Partners Gateway:
- Log in to Partners Gateway
- Navigate to the “Appointments” section and select “Schedule an Appointment.”
- Follow the straightforward prompts to choose a suitable appointment time. Once completed, your appointment will be confirmed and scheduled.
Access Partners Gateway on the Go with Our Mobile App
Partners Gateway extends its accessibility through a dedicated mobile app for both iPhone and Android devices. Stay connected to your health information wherever you are.
Note: Even if your specific practice is not yet fully integrated with Partners Gateway for all features, you can still utilize the portal to access your comprehensive health records. If your provider isn’t immediately listed on the Partners Gateway enrollment page, simply choose “Medical Records, MGH” to proceed.
Integrating with Apple Health App
For iPhone users receiving care at Massachusetts General Hospital and across the Mass General Brigham network, the Apple Health app offers a streamlined way to view and manage essential health record components. This includes allergies, conditions, immunizations, lab results, medications, procedures, and vital signs. The Apple Health app enables you to consolidate health records from various healthcare providers in one unified interface.
To get started, simply open the Apple Health app on your iPhone, go to the Health Records section, select the healthcare institutions you want to connect, and follow the provided instructions to download your data securely.
This feature is readily available for patients using iPhones running iOS 11.3 or later. We are proud to be among the pioneering healthcare organizations to offer this enhanced capability to our patients, putting you in greater control of your health journey.
